of Austria Ski Veranstaltungsgesellschaft m.b.H.,
of Austria Ski Nordic Veranstaltungsgesellschaft m.b.H.,
of Austria Ski WM und Großveranstaltungsgesellschaft m.b.H.,
for Events in Austria.
The following provisions regulate the ticket sale and the Visitor terms and conditions
for events organised in Austria by above mentioned companies (hereinafter referred
to as “Organiser“).
Purchase of tickets is always subject to these Terms and Conditions.
The Ticket Purchaser states that prior to the purchase of the ticket s/he collected
information about time, duration, place, type and programme of the Event as well as
about child protection regulations and whether the Event is appropriate for his/her
purpose or visit especially via the Organiser’s websites and publications (website
www.oesv.at / www.skiaustriaticket.at and other linked information). If the ticket is purchased for another
Visitor, the Ticket Purchaser undertakes to make sure the Ticket Holder and the
Visitor knows and observes these Terms and Conditions as well as the Venue Rules
(see below) and follows the instructions of the staff and the Organiser. By using the
ticket the Visitor confirms to know these Terms and Conditions and the Venue Rules
and their application.
“Event” is the competition and all other activities according to the ticket category
scheduled for the ticket’s day of validity. Any amendments, modifications or side-agreements to these Terms and Conditions
as well as any warranty must be in writing to be legally applicable. This shall also
apply to agreements to change this formal requirement. The invalidity or
unenforceability of any provision shall not affect the validity or enforceability of this Agreement. Any invalid provision shall be replaced with a provision that is valid and
comes closest to the original intention of the invalid provision.
The Visitor accepts the following conditions upon the purchase of the ticket:
a) Immediately upon receipt of the ticket, the Visitor has to check its accuracy
(especially regarding Event, date, number of tickets and price). Consumer
complaint for incorrect tickets has to be filed in writing on delivery (e.g. ticket
print with online bookings / “print at home“: so-called Print@Home-Tickets),
the latest, however, within three working days upon receipt (e.g. email).
b) The first-come-first-serve-principle will be applied for the admission to the
Event. This means that if the same admission ticket is presented, the one
presented first is the valid one. Visitors with Print@Home tickets and mobile
tickets are asked not to make their tickets available to other persons and to
keep them safe, in order to prevent fraudulent use by third parties.
c) In case Print@Home tickets are purchased, the Visitor has to make sure that
the tickets are printed in such a way that bar code and QR Code can be read
at the security check.
d) As to mobile tickets the Organiser recommends to take a printed ticket along
as well. The Organiser assumes no liability in case of data loss within the
responsibility of the Visitor (e.g. deletion or loss of phone).
e) There is no right of withdrawal: therefore, tickets cannot be returned. It should
be specifically noted that also no right of withdrawal will be granted, if the
ticket is purchased via distance selling or outside of business premises (e.g. at
an online shop or per email) as the service rendered is connected to leisure
activities (§ 18 para 1 Z 10 FAGG).
f) Lost tickets will not be replaced.
g) It is forbidden to change or copy tickets. Changed original tickets are not valid
anymore. Tickets not validated correctly are invalid. Tickets become void as
soon as the spectator leaves the venue during the Event, unless the Organizer
has provided for a procedure for re-entering the venue with the ticket (e.g. rescan
of the tickets, marking stamps).
h) In case the Event is postponed, the ticket remains valid for the scheduled
alternate date. In case of postponement the Ticket Purchaser is not entitled to
return the ticket. In order to guarantee the logistic handling of the Event, the
Organiser is entitled to change the ticket category, especially to allocate a
lower ticket category (e.g. different seat, stand …), if another competition
takes place on the same day. In this context the Organiser is also entitled to
refuse the entry to catering and hospitality facilities. This does not entitle the
Ticket Purchaser to discounts and the like.
i) In case the Event is cancelled, the purchase price will not be refunded
provided that the cancellation is caused by reasons not within the Organisers’
responsibility (e.g. weather conditions do not allow safe competitions; force
majeure, terror threat and the like).
j) Tickets may not be resold or transferred for profit or the intent to realise
a profit (especially by auction or lottery). Anyone reselling a ticket for
profit or the intent to realise a profit is obligated to reimburse the profit
gained to the purchaser of this ticket pursuant to these Terms and
Conditions. The purchaser of this ticket can assert this claim
autonomously based on these Terms and Conditions (third-party
k) The sale of more than ten tickets needs the separate approval by the
l) Events and tickets may not be used for advertisement or promotion without the
written approval by the Organiser.
The ticket will be withdrawn without remuneration, if these provisions or the Venue
Rules are breached or the ticket is misused. Regarding withdrawn or void tickets, the
Organiser is entitled to block tickets and to deny the Ticket Holder access to the
Event or to expel the Ticket Holder from the Event. Moreover, the Organiser is
entitled to exclude the person concerned from future ticket purchase.
By purchasing a ticket the Visitor is agreeing to the Organiser’s instructions and the
Venue Rules (available at www.oesv.at / www.skiaustriaticket.at or via linked information platforms):
provisions included apply to every visit to an Event. The Visitor undertakes to know
these provisions, especially for safety reasons. The Visitor confirms awareness of the
Venue Rules and their application at the latest when using the ticket.
Latecomers will be subject to the access policy of the respective Event.
Ticket Holders consent to being photographed, filmed or taped, which may then be
commercialised (TV and radio broadcasts, photo, video, audio etc.). If the Ticket
Holder appears on photographs, films, recordings or images authorised by the
Organiser, he agrees that the Organiser or third parties appointed and/or authorised
by the Organiser (e.g. TV stations) shall have the right to broadcast, publish, license
by every current or future technical procedure and use any such photographs, films, recordings or images of a Ticket Holder, without compensation, without temporal or
spatial restriction, by means of any current or future technical process provided that
the personal interest of the Ticket Holder is not improperly offended. In this context
the Organiser is entitled to grant third parties rights of utilisation.
Images, video and sound recordings, descriptions, results and/or statistics of the
Event taken by a Ticket Holder cannot be used for any purpose other than for
private and domestic purposes and a Ticket Holder may not license, broadcast
or publish video and/or sound recordings on the internet, radio, TV or other present
or future technologies, and may not exploit images, video and/or sound recordings
for commercial purposes under any circumstances.
The Ticket Holder shall grant the Organiser the right of utilisation on pictures or videos showing scenes of a sports competition as soon s/he exploits these commercially (e.g. monetised YouTube channel).
The Visitor is made aware of the fact that the noise at the Event can be very high and may pose a risk to the hearing/health of the Visitor. The spectator has to take appropriate precautions. This in particular applies to children and individuals with sensitive hearing.
Anyone visiting an Event does so at his/her own risk. The Organiser shall not be
liable for any damages, except where these violations of agreement arise from wilful
act or gross negligence on the part of the Organiser. This, however, shall not apply to
injuries to persons. Any liability shall be limited to the foreseeable damage typical for
this type of contract and shall not include consequential damages. If the liability of the
Organiser is excluded or limited, then such exclusion or limitation shall also apply to
the personal liability of employees, representatives and assistants of the Organiser.
The Organiser shall be immediately notified of any accident, damage and injury.
As a rule, tickets are sold through the Organiser’s ticketing partners, who will provide separate information about the processing of personal data when booking. The Ticketing Partner will make the data collected available to the Organiser only if the provisions of Article 6 of the General Data Protection Regulation (hereinafter called “GDPR”) are met, e.g. processing is necessary for the performance of the contract or the Visitor has given consent to the processing.
If, as an exception, the Organiser sells tickets for the Event, the name, the address and the email address of the Visitor will be collected (hereinafter called “personal data“). This personal data is only processed for the legal transaction and the forwarding of the tickets ordered by the Visitor. This personal data is legally collected according to Article 6 Paragraph 1 lit b of the General Data Protection Regulation as it is required to fulfil the Agreement between the Organiser and the Visitor concluded when purchasing the ticket. Without this personal data, tickets cannot be delivered. The collected data will be deleted after the order has been carried out and the warranty period has expired. The data will never be passed on to any third parties with the exception of the delivery service if the tickets are forwarded by post, and will also not be used for other purposes than the performance of the contract without prior consent of the Visitor.
Ticket Holders consent to being photographed, filmed or taped for journalistic purposes (according to §9 GDPR), which may then be commercialised (TV and radio broadcasts, photo, video, audio etc.). If the Ticket Holder appears on photographs, films, recordings or images authorised by the Organiser, he agrees that the Organiser or third parties appointed and/or authorised by the Organiser (e.g. TV stations) shall have the right to broadcast, publish, license by every current or future technical procedure and use any such photographs, films, recordings or images of a Ticket Holder, without requirement of the payment of money, without limits of time and space or other form of consideration in perpetuity provided that the personal interest of the Ticket Holder is not improperly offended.
Ticket Holders consent to video surveillance in all spectator areas due to safety reasons and to sanction violations of the law or the Venue Rules. This is legitimate due to § 12 para 3 Z 2 GDPR, since video recordings are necessary to preventively protect persons and objects at publicly accessible places, which are subject to the Organiser’s domestic authority. The footage is automatically deleted after 72 hours unless it is needed for conservation of evidence or needed to be forwarded to the competent authority, court or national security authority.
The Visitor has the right to obtain information as to which of the data are being processed
by the Organiser and for which purpose (Art 15 DSGVO). If the data collected
by the Organiser is inaccurate or becomes inaccurate, the Visitor has the right of rectification
(Art 16 GDPR). If the legal requirements are fulfilled, the Visitor has the right
to obtain from the Organiser the erasure of the data (Art 17 GDPR), to obtain restriction
of processing (Art 18 f GDPR), and data portability (Art 20 GDPR).
For the official version please refer to:
For questions on the processing of data please contact: email@example.com. We are
pleased to assist with your enquiry!
If a Visitor believes that the Organiser violates legal provisions when processing
his/her data, s/he is free to file a complaint with the Austria Data Protection Authority
or the respective national authority of the country of residence.
As regards business clients, the competent court in Innsbruck shall have exclusive
jurisdiction. Consumers in terms of the Consumers Protection Act have the choice of
jurisdiction as regulated by law. These Terms and Conditions are subject to Austrian
law to the exclusion of all bi- and multilateral contracts, especially the UN-CITRAL’s
Sales Convention on Contracts for the International Sale of Goods (= UN Sales
Convention / CISG / Vienna Sales Convention) as well as to the exclusion of the
reference provisions of international private law and ROM I.
If the Visitor is a consumer the arbitration board for consumer transactions (www.verbraucherschlichtung.or.at) will be engaged to function as extrajudicial arbitration board. The Visitor may refer to this board in case of dispute. The consumer acknowledges that the Organiser shall not be obliged to call or to submit to these boards; in case of dispute the Organiser will first decide whether to accept an extrajudicial arbitration board or not.